Effective Date: January 1, 2025 – December 31, 2030
At Lodgiko.com, we aim to provide exceptional travel experiences in Azerbaijan. We understand plans may change, so we’ve made our refund policy clear and transparent for your convenience.
Cancellation & Refund Policy
- Full Refund:
- Cancellations made 48 hours or more before the tour departure are eligible for a 100% refund.
- Partial Refund (50%):
- Cancellations made more than 24 hours but less than 48 hours before the tour will receive a 50% refund.
- No Refund:
- Cancellations within 24 hours of the tour or no-shows will not be refunded.
Refund Processing
- Refunds will be processed within 7-10 business days of cancellation.
- Refunds will be issued to the original payment method used during booking.
- Transaction fees or currency exchange fees charged by banks or payment processors are non-refundable.
Changes & Rescheduling
- Customers may request to reschedule their tour, subject to availability, at least 24 hours before the scheduled tour.
- If unforeseen circumstances (such as natural disasters or government restrictions) occur, Lodgiko.com reserves the right to reschedule the tour or offer a full refund.
By booking with Lodgiko.com, you agree to this refund policy. For questions, contact us at:
📧 bebooking@lodgiko.com
📞 +994 51 875 10 52
