1. Introduction
Welcome to Lodgiko. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email, phone number, and billing details when you book our services.
- Payment Information: Securely processed through third-party payment gateways.
- Usage Data: Information on how you interact with our website, including cookies and analytics.
3. How We Use Your Information
We use your information for the following purposes:
- To process bookings and provide requested services.
- To communicate important updates and promotional offers.
- To improve our website and customer experience.
- To comply with legal requirements.
4. Data Protection & Security
We take appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. Your information is stored securely and only accessible to authorized personnel.
5. Sharing Your Information
We do not sell or rent your personal data. However, we may share information with:
- Payment processors for secure transactions.
- Service providers necessary for fulfilling your bookings.
- Legal authorities if required by law.
6. Refund Policy
We offer a flexible and transparent refund policy:
- Full Refund: Cancellations made 48 hours in advance.
- 50% Refund: Cancellations made 24 hours before the service.
- No Refund: Last-minute cancellations (less than 24 hours before the service).
- In case of unforeseen circumstances (bad weather, emergencies), we offer rescheduling or a full refund.
7. Cookies & Tracking Technologies
Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
8. Your Rights & Choices
You have the right to:
- Access, modify, or delete your personal data.
- Opt out of marketing communications.
- Request details on how your data is used.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Lodgiko
Contact Number: +994 51875 10 55
Email: booking@lodgiko.com
